Terms of Service

These Terms govern your use of SoundMuse, a web service that generates original music using artificial intelligence, operated by Venus Cloud Ltd, registered in England. In these Terms, "SoundMuse", "we", "us" and "our" mean Venus Cloud Ltd; "you" means the person using the service. By creating an account or using the service, you agree to these Terms. If you do not agree, please do not use SoundMuse.

01Eligibility and accounts

You must be at least 16 years old to use SoundMuse. If you are under 18, you confirm that a parent or legal guardian has reviewed these Terms and agreed to them on your behalf.

We use Sign in with Google as the only way to create an account. By signing in, you authorise us to receive your name, email address, profile picture, and Google account identifier. You may have only one account per person. You are responsible for keeping your Google account secure; any activity on SoundMuse via that sign-in is treated as yours.

02How SoundMuse works

SoundMuse lets you describe music you want to generate — either by pasting a Spotify link you love, or by writing a text prompt — and returns an original audio track in that style, with optional vocals in more than fifty languages. When you paste a Spotify link, SoundMuse reads public metadata about that track (title, artist, cover art) from Spotify's public embed page. It does not copy, stream, remix, sample, or redistribute the original recording. The generated output is a new piece of audio produced by an AI model; it is not a copy or a derivative work of the song you referenced.

03Credits, subscriptions and the $1 trial

SoundMuse operates on a credit system. One credit produces one song.

The trial

New users can purchase a one-time trial of three credits for $1 USD. The trial is limited to one purchase per person, household, and payment method. We use a fingerprint of your card (not the card number itself — see our Privacy Policy) to detect attempts to purchase more than one trial; repeated attempts may be blocked. The trial is non-refundable.

Subscriptions

Paid plans (Starter, Creator, Pro) renew automatically each month or year until you cancel. Your card is charged at the start of each billing period. You can cancel at any time from your account; cancellation takes effect at the end of the current period, and any unused credits in that period remain available until the period ends. We do not pro-rate refunds for partial months.

Failed generations

A credit is deducted when a generation starts, not when it succeeds. If the AI fails to produce audio, if the output is unusable, or if the generation errors out for technical reasons, the credit is still consumed. This is because the underlying GPU compute is paid for regardless of outcome. We may, at our discretion, refund individual credits for systemic failures on our side.

04Refunds and the 14-day cooling-off right

If you are a consumer in the UK or EU, you normally have the right to cancel a purchase of digital content within fourteen days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. By generating your first song, you expressly request that we begin supplying the digital content immediately and you acknowledge that you lose the right to cancel once generation has started. This is a standard consumer-rights waiver for digital services.

Outside of this right, we do not offer refunds for consumed credits. If your card is charged in error, if you are charged after cancelling, or if a subscription renews that you reasonably believed was cancelled, get in touch using the contact details on our homepage and we will investigate promptly.

05Your prompts and the content you submit

When you paste a Spotify link, type a prompt, or supply lyrics, you are submitting "User Input". You keep ownership of your User Input. By submitting it you grant us a non-exclusive, worldwide, royalty-free licence to store, process and pass it to the AI model and our sub-processors solely to generate your output and operate the service. We do not use your User Input or your generated songs to train AI models.

You represent that your User Input does not infringe anyone's copyright, trademark, publicity or privacy rights. In particular, you agree not to:

• paste copyrighted lyrics you do not own or have permission to use;
• request the voice or likeness of a specific named artist, celebrity or public figure;
• prompt hateful, sexually explicit content involving minors, or content that incites violence;
• attempt to make SoundMuse reproduce a specific protected recording.

We may refuse, filter, or remove any generation that in our reasonable judgement violates these rules or applicable law.

06Ownership of generated music

Subject to these Terms and to your plan, you own the output SoundMuse generates for you, to the extent ownership is available in AI-generated works under your jurisdiction's law.

Because AI-generated audio is produced from models trained on large public corpora, we do not warrant that any given output is unique in the universe of all possible music. Outputs may incidentally resemble existing works. You are responsible for reviewing the output before commercial release. We retain a licence to reproduce your output internally for providing the service (storage, playback, delivery), for security and abuse investigation, and to comply with law.

If a rights holder sends us a credible claim that a specific output infringes their rights, we may remove or restrict access to that output and notify you. Counter-notice and resolution are handled via the contact details on our homepage.

07Acceptable use

You agree not to:

• resell or re-expose the service to third parties as your own (a proxy, API wrapper or reseller product) without written permission;
• attempt to reverse engineer, scrape, or bypass the rate limits, credit system or authentication of the service;
• use the service to generate content that is unlawful, defamatory, deceptive, or in breach of a third party's rights;
• interfere with the security or integrity of the service, including probing for vulnerabilities without permission;
• use multiple accounts or payment methods to evade the one-trial-per-person rule.

08Third-party services

SoundMuse relies on third-party infrastructure to operate. The service would not function without them. These include Stripe (payments), Google (sign-in), Cloudflare (storage and delivery of audio, images, and CDN), Modal (GPU compute for music generation), and Anthropic (Claude, for generating lyrics when you request them). A fuller description of how these providers handle your data is in our Privacy Policy.

09Changes to the service

We are actively developing SoundMuse. We may add, change, remove or pause features; adjust pricing for new purchases; or change the generation engine we use. For pricing changes we will give reasonable notice before they affect your existing subscription, and you will have the opportunity to cancel before the change takes effect.

10Suspension and termination

You can stop using SoundMuse at any time by cancelling your subscription and deleting your account from account settings. When you delete your account, your generated songs and profile data are removed according to the schedule described in our Privacy Policy.

We may suspend or terminate your account if you materially breach these Terms, if your payment fails and remains unresolved, or if we are required to do so by law. Where practicable we will warn you first and give you a chance to put things right. On termination for cause, any unused credits are forfeited.

11Warranties and disclaimers

SoundMuse is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or that the generated output will meet your expectations.

Nothing in these Terms excludes or limits any liability that cannot be excluded under applicable law, including your statutory rights as a consumer in the UK and EU.

12Limitation of liability

To the extent permitted by law, Venus Cloud Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages; lost profits; lost data; or business interruption, arising out of or related to your use of the service. Our total aggregate liability to you in any twelve-month period shall not exceed the greater of (a) the amount you paid to us in that period, or (b) USD 100.

13Indemnification

You agree to indemnify and hold harmless Venus Cloud Ltd and its officers, directors, employees and agents from any claim, damage, loss or expense (including reasonable legal fees) arising from (a) your User Input, (b) your use of generated output in breach of these Terms, or (c) your breach of these Terms or any applicable law.

14Governing law

These Terms are governed by the laws of England and Wales. Any dispute arising out of or relating to these Terms or the service shall be submitted to the exclusive jurisdiction of the courts of England and Wales, except that consumers may be entitled to bring proceedings in the courts of their place of residence under mandatory local law.

15Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will notify you by email or within the service at least thirty days before it takes effect. Minor clarifications, formatting changes and typo fixes take effect when posted. Your continued use of SoundMuse after the effective date means you accept the updated Terms.

16Contact

Questions about these Terms? Contact details are on our homepage. SoundMuse is operated by Venus Cloud Ltd, registered in England.